Dr. Pauline E. Wallner, managing partner of NMWB Global Management Services, LLC brings the audience alive with innovative, artistic, and vivid presentations of organizational and behavioral challenges, stimulating solutions-oriented environments.
She has first-hand knowledge of global culture and competencies—having lived, worked, taught, traveled, or facilitated seminars worldwide: Caribbean, North and Central Americas, Asia, Israel, European Union, and United Kingdom. As an adjunct faculty member, she taught intercultural management and global competencies to students from North, South and Central America, and Europe.
She customized (a) customer service excellence programs for clients in pharmaceutical, telecommunications, avionics, and financial management industries; (2) diversity management programs and strategies for clients in automobile products and financial management industries; and (3) AMA’s 5-Day MBA programs for transportation, electronics, consumer, automobile, software information technology, financial management, government, and religious industries; and (4) leadership, customer service, strategic planning and performance measurement, and process improvement programs for United States government agencies: IRS, USAID, OIG, GSA, DOJ, DHS, DOC, HHS, DOI, DLA, HHS, and DOD.............
Pauline’s philosophy of Learning + Sharing = Growth is demonstrated in the way she conducts need assessments for each client; and in how she co-develops success-driven strategic plans for each client engagement. She has coached and trained hundreds of men and women from private and publicly-traded firms, non-profits, and government entities. Dr. Wallner applies adult learning techniques to design, develop, and facilitate organizational performance interventions. She brings many years of corporate, academic, and consulting experience to the client engagement and continually assesses changing organizational landscapes.